Boston — Community Technology Cooperative, a nonprofit healthcare technology organization focused on advancing health equity and value-based care through technology, has completed Epic go-lives at High Country Community Health and First Choice Community Health in North Carolina.
The implementations mark CTC’s first expansion outside Massachusetts and a key milestone in bringing its enterprise healthcare technology platform and shared services model to community health centers beyond the state.
The go-lives include deployment of CTC’s healthcare technology platform, anchored by Epic and supported by more than 20 enterprise technology solutions. The platform supports clinical, operational, financial, dental, pharmacy, population health and reporting functions across community health centers.
For Federally Qualified Health Centers, access to enterprise-level healthcare technology has often been limited by financial, staffing and operational challenges. CTC said its shared services model helps health centers address those barriers by providing access to technology, vendor management, implementation expertise, technical support, strategic guidance and ongoing operational services that individual organizations may find difficult to sustain on their own.
The transitions at High Country Community Health and First Choice Community Health highlight the growing demand for collaborative technology models that allow community health centers to use advanced tools while continuing to focus on providing care to underserved populations.
“This milestone represents an exciting moment for CTC as we complete our first out-of-state expansion,” said Karen Serrago, Chief Information Officer and Chief Executive Officer of Community Technology Cooperative. “By helping community health centers access and sustain advanced healthcare technology, CTC is demonstrating that collaboration and innovation can strengthen care delivery, improve operational performance, and ultimately advance health outcomes in the communities that need it most.”
CTC provides services spanning electronic health records, interoperability, analytics, population health, patient engagement, revenue cycle technology, document management, communications platforms and other healthcare applications.
Through its shared governance and shared services model, CTC said it enables health centers to benefit from economies of scale while maintaining local control over their operations and patient care.
CTC currently supports 15 community health centers, three pharmacies and 12 dental practices. Together, those organizations serve more than 260,000 unique patients annually, handle about 1.3 million patient visits each year and dispense more than 300,000 medications annually.
The North Carolina go-lives establish a foundation for continued growth as CTC works to expand access to technology, expertise and support for community health centers nationwide.
